What is “Verified Reviews” ?

CUSTOMER REVIEWS

What is Avis Vérifiés?

Avis Vérifiés is an independent trusted third party specialising in collecting and publishing verified customer reviews. Fixoma uses it to give you a voice and share authentic feedback on our products and services.

WHAT IS IT FOR?

A twofold purpose

To let you rate your experience (site and products) and help other customers choose with confidence.

HOW IT WORKS

1	Invitation after purchase A few days after your order, Avis Vérifiés sends you an invitation to leave a review.
2	Your feedback It can cover the service (order, delivery) and/or the product.
3	Moderated publication Reviews are published on a dedicated page, with moderation that follows the rules.

WHEN AND HOW TO LEAVE A REVIEW

You usually receive an invitation email a few days after your order to share your experience via an online questionnaire.

RELIABILITY AND COMPLIANCE OF REVIEWS

KEY POINT

Collection and publication follow a best-practice standard audited by independent bodies, to guarantee the authenticity of reviews and impartial moderation.

DIDN'T RECEIVE THE EMAIL?

	Check your spam/junk folder and the automatic tabs (Promotions, Notifications).
	Make sure the email address linked to your order is correct.

Need help with your review?

Didn't receive the invitation or having an issue? Contact our support team.

What is Avis Vérifiés?

Need help with your review?

Do you have a question?