What types of emails will I receive when I sign up for Fixoma ?

ACCOUNT

What types of emails will I receive when I sign up with Fixoma?

You will receive transactional emails (tracking, invoices, password) and, if you consent, marketing emails (news, offers). You can unsubscribe at any time.

QUICK ANSWER

	You will always receive the emails required to process your orders (transactional).
	Marketing emails (newsletters, promotions) are optional and stop via the unsubscribe link.

THE EMAILS WE SEND

Transactional

Confirmation, invoice, shipment, tracking link, delivery, password, support.

Service

Important information about your account or an order (availability, technical detail).

Marketing (optional)

New products, maintenance tips, occasional offers and promotions.

MANAGE YOUR PREFERENCES

LINK IN THE FOOTER

Adjust your preferences via the link at the bottom of our marketing emails, or by contacting support. Transactional emails are still sent to keep track of your orders.

UNSUBSCRIBING & RIGHTS

YOUR GDPR RIGHTS

Every marketing email contains an unsubscribe link. You have the right to access, rectify and delete your data: to exercise these rights, write to us via the form.

DELIVERY TIPS

	Check your spam / junk folder if an expected email doesn't arrive.
	Add contact@fixoma.com to your address book to ensure reliable delivery.

FREQUENTLY ASKED QUESTIONS

Will I receive a lot of emails?

No: transactional emails are limited to tracking your orders. Marketing emails are occasional and optional.

Can I receive order tracking only?

Yes: unsubscribe from marketing emails; you will continue to receive transactional emails.

How can I resubscribe later?

Reactivate your preferences from your account, or contact support.

A question about your emails?

Our team can help you set your preferences and exercise your rights.

What types of emails will I receive when I sign up with Fixoma?

A question about your emails?

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