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Submit a request

You can contact us by filling out the form below. We will respond within 24 business hours.

Please enter only the subject here, not your full message.

Select the status of your order here. You can find it in the last email we sent you or directly in your customer account by clicking on the “My account” tab at the top right of our website.

Enter your machine references here. They are usually shown under the seat of your ride-on mower. If you are unsure, you can also send us a photo of the identification plate. MTD 92.130T 13RH76RE650

Enter your engine references here. They are usually written on the valve cover in the following format: 120T02-9263-08

Enter the gauge of your chainsaw bar or chain here.

Enter your engine references here. They are usually written on a plate in the following format: GCV160-MD8

Enter your engine references here. They are usually written on a plate in the following format: CV470-0062

Enter your engine references here. They are usually written on a plate in the following format: TVM195-150288G

Please attach to this request a photo of the parcel you received, as well as the delivery note inside it or the part you received.

Enter the serial number of your battery here. It is engraved or printed on the top of your battery.

Please enter the details of your request. A member of our support team will get back to you as soon as possible.

Add file or drop files here