Submit a request  Cart

How can I update my personal information ?

MY ACCOUNT
 

How do I change my personal information?

Log in to your account area, open "My personal information", edit the fields you want, then save.

01
 
QUICK ANSWER
Log in to your account area.
Open the "My personal information" section.
Edit the fields you want, then save.
02
 
STEPS
1
Log in
Click "Log in" at the top right of the site.
2
Sign in
Enter your email address and your password.
3
Open your information
In My account, open "My personal information".
4
Save
Edit the necessary fields, then click Save.
03
 
WHAT INFORMATION CAN I CHANGE?
Identity
Title, first name, last name.
Contact details
Phone number, email (changing your email may require a confirmation sent to the new address).
Contact preferences
Manage your communication preferences.
 
GOOD TO KNOW
To change your password, use the dedicated "Password" section (or "Forgot password").
04
 
WHAT ABOUT MY ADDRESSES?

Your delivery and billing addresses are changed from the "My addresses" section. For details, see the article "How do I update my addresses?".

05
 
SECURITY & PRIVACY
KEEP IN MIND
For security reasons, some changes may trigger a verification (by email or an extra step). Remember to save your changes before leaving the page.
06
 
FREQUENTLY ASKED QUESTIONS
I can't log in.
Use "Forgot password" to reset your access, then log in again.
I'm not receiving the confirmation email.
Check your spam folder and make sure the address you entered is correct. If needed, try again.
YOU MIGHT ALSO LIKE
ACCOUNT
How do I change my password?
 
DELIVERY
Changing my delivery address after ordering
 
DATA
How does Fixoma use my personal data?
STILL HAVE A QUESTION?

Need help with your account?

Got a question about your personal information? Our team is here to help.

CONTACT US →

Do you have a question?

Click below to send us a message or call us at
06 44 60 98 96 Monday to Friday from 08:30 to 17:00.

Contact Us