How can I change my password ?

MY ACCOUNT

HOW DO I CHANGE MY PASSWORD?

You can change your password at any time from your account area, or reset it if you have forgotten it. Here's how.

QUICK ANSWER

From your account area, open "My personal information" (or the "Password" section), enter your current password, then the new one and its confirmation, and save.

CHANGE MY PASSWORD (LOGGED IN)

1	Log in Click "Log in" and enter your email and your password.
2	Open your information In My account, open "My personal information" (or "Password").
3	Enter the passwords Your current password, then the new one and its confirmation.
4	Save Click Save. A confirmation email may be sent to you.

FORGOT PASSWORD (NOT LOGGED IN)

1	Forgot password From the login page, click "Forgot password".
2	Enter your email The address linked to your account, then confirm.
3	Reset Open the email you receive and follow the link to set a new password.

TIP

Check your spam folder if you can't find the email.

GOOD SECURITY HABITS

	Choose a unique password of at least 12 characters, mixing letters, numbers and symbols.
	Avoid obvious information (name, date of birth) and reusing a password.
	Ideally, use a password manager to store and generate strong keys.

FREQUENTLY ASKED QUESTIONS

I'm not receiving the reset email.

Check your spam folder, wait a few minutes and make sure you entered the address linked to the account.

The reset link no longer works.

For security reasons, the links expire. Start the "Forgot password" process again.

I think my account has been compromised.

Change your password immediately and contact our support team if you notice any suspicious activity.

NEED HELP WITH YOUR ACCOUNT?

Trouble logging in or with your password? Our team is here to help.

HOW DO I CHANGE MY PASSWORD?

NEED HELP WITH YOUR ACCOUNT?

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