CONTACT
Do you have a live chat?
Yes, a live chat is available to talk with our advisors, through the "chat" icon at the bottom right of the site when the team is online.
01 |
QUICK ANSWER |
|
02 |
CHAT AVAILABILITY |
|
DURING CUSTOMER SERVICE HOURS
The chat is available during opening hours, when advisors are online. Outside these times, the icon may not appear: the support form then takes over.
|
03 |
HOW TO USE THE CHAT |
|
04 |
IF THE CHAT IS NOT AVAILABLE |
|
OTHER WAYS TO REACH US
Contact us through the support form or by email at contact@fixoma.com. Include the machine references and photos.
|
05 |
FREQUENTLY ASKED QUESTIONS |
I can't see the chat icon.
The chat is only visible when advisors are online. Use the support form in the meantime.
Can the chat change my order or my address?
For security reasons, these actions are done from your account or through a request to support.
YOU MIGHT ALSO LIKE
|
SEARCH
How to find the parts for your machine?
|
→ |
|
ORDER
I'm new, how does it work?
|
→ |
|
DELIVERY
Everything about our deliveries
|
→ |
Need to speak to an advisor?
Chat not showing? Write to us and we'll get back to you quickly.
CONTACT US →