SPARE PARTS
Are the parts sold on Fixoma
genuine manufacturer parts?
At Fixoma you will find two kinds of parts: genuine manufacturer parts and aftermarket parts, selected for their quality and compatibility. Each product page clearly states the nature of the part.
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QUICK ANSWER |
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02 |
GENUINE VS AFTERMARKET |
GENUINE MANUFACTURER PART |
AFTERMARKET PART |
| Made for or by the machine's brand | A new part designed to replace the original part in the same position |
| Supplied in manufacturer packaging | Not sold in manufacturer packaging, and it is not a counterfeit |
| Compliant with the manufacturer's specifications | Equivalent use and compatibility, at an often more affordable price |
03 |
SHOWN ON THE PRODUCT PAGE |
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A DEDICATED BADGE
An "Aftermarket part" badge appears when the part is aftermarket, and a "Genuine part" badge when it is a genuine manufacturer part. The information also appears in the title, the specifications and, where relevant, an original reference provided for comparison.
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04 |
QUALITY & WARRANTY |
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SELECTED PARTNERS
Our partners are chosen for their build quality and consistent supply.
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DURABLE AFTERMARKET
Aftermarket parts are chosen for their compatibility and durability: an economical alternative.
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GENUINE COMPLIANCE
Genuine manufacturer parts ensure strict compliance with the manufacturer's specifications.
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05 |
CHOOSING THE RIGHT PART |
YOUR NEED |
OUR RECOMMENDATION |
| Identical compliance (servicing under warranty, manufacturer requirements) | Choose a genuine manufacturer part |
| Economical servicing with recognised quality | Opt for a compatible aftermarket part |
| In every case | Check the machine's brand and model, the original reference (if known), the dimensions and the compatibilities listed |
06 |
FREQUENTLY ASKED QUESTIONS |
How can I tell whether a part is genuine or aftermarket?
The product page displays a dedicated badge and repeats the information in the title and the specifications.
Is an aftermarket part of lower quality?
No: it is selected for its compatibility and durability, and is an economical alternative to a genuine manufacturer part.
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ACCOUNT
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UNSURE ABOUT COMPATIBILITY?
A question about whether a part fits or about its nature? Our advisers will answer you.
CONTACT US →