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Can I unsubscribe from the newsletter ?

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Can I unsubscribe from the newsletter?

Yes, at any time: via the link at the bottom of the emails, or from your customer account. Unsubscribing does not affect transactional emails (order, tracking).

01
 
QUICK ANSWER
From an email: click « Unsubscribe » in the footer.
From your account: Your personal information › uncheck « Subscribe to the newsletter » › save.
02
 
UNSUBSCRIBE FROM AN EMAIL
1
Open an email
A newsletter email.
2
« Unsubscribe »
Click the link at the bottom of the message.
3
Confirm
Confirm the request on the page that appears.
03
 
MANAGE YOUR SUBSCRIPTION FROM YOUR ACCOUNT
1
Sign in
To your customer account.
2
Your personal information
Open the relevant tab.
3
Uncheck the box
« Subscribe to the newsletter » (or check it to resubscribe).
4
Save
Confirm the changes.
04
 
PROCESSING & TIMING
USUALLY IMMEDIATE
Unsubscribing is usually immediate. A short propagation delay may occur for campaigns already being prepared.
05
 
GOOD TO KNOW
Unsubscribing does not affect transactional emails (confirmation, shipping tracking, etc.).
You can resubscribe at any time from your account.
If you change your email address, check your preferences for the new address.
06
 
NEED HELP
STILL RECEIVING EMAILS?
If the unsubscribe link does not work, or if you are still receiving emails after unsubscribing, contact us.
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