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Can I change my delivery address after placing an order ?

DELIVERY
 

Changing my delivery address after placing an order

Once an order is confirmed, the delivery address can no longer be changed. You can, however, update your addresses in your account area for your future orders.

01
 
QUICK ANSWER
The address cannot be changed once the order is confirmed.
Update your addresses in the account area for your next orders.
02
 
AFTER THE ORDER IS CONFIRMED

For logistical reasons, the delivery address can no longer be changed once the order is confirmed.

03
 
UPDATE FOR YOUR NEXT ORDERS
1
Log in
Go to your account area.
2
Open your addresses
Go to the Addresses (or My addresses) section.
3
Add or edit
Enter the delivery address, then save.
 

The new address will be offered the next time you place an order.

04
 
YOU SPOTTED A MISTAKE STRAIGHT AWAY
ACT FAST
If you notice the mistake right after payment, contact us without delay. We will check what may still be possible before the order ships.
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STILL HAVE A QUESTION?

A question about your addresses?

Spotted a mistake in your delivery address? Write to us as soon as possible before the order ships.

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06 44 60 98 96 Monday to Friday from 08:30 to 17:00.

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