DELIVERY
If I order several products, will they be delivered together?
Several items in the same order are shipped in a single parcel. All shipments leave from our distribution centre located in South-West France.
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QUICK ANSWER |
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ONE ORDER OR SEVERAL? |
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One order, several items
1 PARCEL
Items in the same order are grouped into a single parcel.
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Several separate orders
1 PARCEL / ORDER
Orders placed close together in time cannot be merged: one parcel per order.
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TRACKING AND NOTIFICATIONS |
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CUSTOMER AREA › HISTORY
Log in to your customer area › History and details of my orders to follow the progress. You also receive an e-mail as soon as the carrier takes charge.
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FREQUENTLY ASKED QUESTIONS |
Can I group two orders placed a few minutes apart?
No: we cannot merge separate orders; each one ships in its own parcel.
I would like a combined delivery after confirming my orders.
This is not possible once the orders are confirmed. Group your items in a single order before confirming.
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DELIVERY
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TRACKING
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DELIVERY
Everything about our deliveries
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A question about your delivery?
Our advisers can help you with grouping and shipping your parcels.
CONTACT US →