DELIVERY
Can I have my order delivered abroad?
Yes: the European Union, certain overseas territories and many countries. Free delivery from EUR 99 applies only to Pickup Point shipments within mainland France.
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QUICK ANSWER |
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COUNTRIES AND ZONES COVERED |
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SHIPPING COSTS & FREE THRESHOLD |
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COSTS DEPEND ON THE DESTINATION
Free from EUR 99: Pickup Point & mainland France only. Abroad / overseas territories: costs depend on country, carrier, weight/volume. The exact price appears when you choose the delivery method.
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INDICATIVE DELIVERY TIMES |
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EU 3–7 DAYS · INTERNATIONAL VARIABLE
Preparation/dispatch within 24–48 business hours (outside peaks). Transit: EU 3–7 business days; overseas territories & international variable depending on destination and customs clearance.
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CUSTOMS, DUTIES & VAT |
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OUTSIDE THE EU: LOCAL DUTIES POSSIBLE
EU: no customs duties within the EU; VAT according to the rules in force. Outside the EU / overseas territories: local duties and taxes may apply, payable by the recipient.
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TRANSPORT RESTRICTIONS |
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SOME ITEMS ARE RESTRICTED
Batteries, fluids, aerosols, etc. may be restricted or require special transport depending on the country. If in doubt, contact us.
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FREQUENTLY ASKED QUESTIONS |
Do you deliver to my country?
Enter your country at the time of ordering: the available options and costs are displayed. If in doubt, contact us.
How do I find out the exact shipping cost?
It appears at the delivery-method selection step, depending on the country and the weight/volume.
Does the EUR 99 free threshold apply abroad?
No: only to Pickup Point shipments within mainland France.
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A delivery outside mainland France?
Tell us your destination: we'll specify the options, costs and times.
CONTACT US →