DELIVERY
CAN I PROVIDE ADDITIONAL DELIVERY INFORMATION?
Yes. When entering your address, you can add additional information (residence, building, floor, access code, instructions). Once the order is confirmed, it can no longer be modified.
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QUICK ANSWER |
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WHERE TO ENTER THE INFORMATION |
TO FILL IN AT THE ADDRESS STEP
Residence / building
Floor / apartment
Access code
Intercom
Delivery instructions
Check the spelling and legibility (no ambiguous abbreviations).
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AFTER THE ORDER IS CONFIRMED |
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IMPORTANT
Once the order is confirmed, we can no longer change the address or the instructions. If you spot an error very early, contact us immediately: we will check what can be done before shipping.
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04 |
BEST PRACTICES |
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OUR TEAM IS HERE FOR YOU
A question about entering your address or your delivery instructions? Contact us.
CONTACT US →