Different delivery address from the billing address : how to do it ?

DELIVERY

A delivery address different from the billing address: how to do it?

Yes, you can set a delivery address that is different from your billing address. This is done at checkout or from your Customer Account.

QUICK ANSWER

	At checkout, choose separate addresses for billing and delivery.
	Save several addresses in your Customer Account and select the right one for each order.

ADD AN ADDRESS AT CHECKOUT

1	Cart, then Checkout Add your items, then click Checkout.
2	Addresses step Choose the billing address, then the delivery address.
3	Add an address "Add a new address", fill in the fields, save.
4	Continue Select the delivery address, then continue to Delivery and Payment.

MANAGE YOUR ADDRESSES (CUSTOMER ACCOUNT)

My addresses

Add / edit

Home, work, a relative: add or remove.

Default

Set a default address (billing/delivery).

DELIVER TO A PICK-UP POINT

GOOD TO KNOW

At the Delivery step, choose Pick-up Point. An ID is required at collection, in the name of the person collecting.

TIPS TO AVOID DELAYS

Complete address

Building, floor, door code, intercom name + phone.

Postcode & city

Check that they are correct.

Company

Company name and access instructions.

Mailbox

The name must match the delivery address.

Pick-up Point

Compatible opening hours and accessible.

FREQUENTLY ASKED QUESTIONS

Can I have it delivered to someone else?

Yes. Enter their first and last name in the delivery address; an ID in that name will be requested at collection.

Can I change the address after confirmation?

Before shipping, contact us quickly: it is sometimes possible. Afterwards, re-routing depends on the carrier.

Business: can billing and delivery differ?

Yes. Billing details (company name, VAT/registration number) and a different delivery address (job site, workshop).

Our advisors will help you set up billing and delivery.