TRACKING
WHAT DO THE STATUSES OF MY ORDER MEAN?
"Payment accepted", "Preparation in progress", "Shipped": from the moment you pay, your order goes through three successive statuses. Here is what each one means.
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THE THREE STATUSES OF YOUR ORDER |
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Payment accepted
We have received the payment for your order.
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2 |
Preparation in progress
Payment confirmed: our team gathers and packs your parts, after checking that they match your invoice.
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3 |
Shipped
The shipping label is printed: your parcel is handed over to the carrier right away.
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TRACKING
How can I track the progress of my order?
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TRACKING
My tracking link (track my order)
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DELIVERY
What is the delivery time for an order?
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OUR TEAM IS HERE FOR YOU
A question about your order or its preparation? Our customer service replies quickly.
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