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My order is 99 euros or more, yet shipping fees are charged why ?

DELIVERY
 

ORDER ≥ €99: WHY ARE THERE SHIPPING COSTS?

In short: free delivery applies only to Pickup Point shipments within mainland France. Home deliveries, international shipments and deliveries to overseas territories are not eligible.

01
 
SHORT ANSWER

Free shipping applies to any order whose product total is greater than or equal to €99, shipped to a Pickup Point and delivered within mainland France. Any other delivery method or destination remains chargeable.

02
 
ELIGIBILITY CONDITIONS
Order amount
Eligible: product total ≥ €99 (after discount, excluding shipping costs)
Not eligible: product total below €99
 
Delivery method
Eligible: Pickup Point
Not eligible: home or business delivery
 
Delivery zone
Eligible: mainland France
Not eligible: overseas territories and international
03
 
WHY CHARGES MAY APPLY
 
Selected delivery method: home or business → not eligible for the offer.
 
Address outside mainland France (overseas territories, international) → not eligible.
 
Product total below €99 after discount → the threshold is no longer reached.
 
Item with a specific shipping note on its product page → excluded from the offer.
04
 
CHECK AND ADJUST YOUR ORDER
1
Check the product total (after any discount): it must be greater than or equal to €99.
2
Select "Pickup Point" at the Delivery step.
3
Confirm a delivery address located in mainland France.
4
If in doubt, contact our advisors before confirming.
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