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Why create a customer account ?

MY ACCOUNT
 

Why create a customer account?

A personal account to place and track your parts orders, view your history, download your invoices and update your information. All it takes is an email and a password.

01
 
QUICK ANSWER
Click on "Log in" at the top right of the site.
Enter your email address then click on "Create your account".
Fill in the requested information, then confirm to activate your account.
02
 
WHY CREATE AN ACCOUNT (BENEFITS)
Order tracking
Track the delivery of your spare parts.
History & invoices
Detailed purchases, downloadable invoices.
Addresses
Billing and delivery easily editable.
Up-to-date contact details
Phone and email for shipping without delay.
03
 
CREATE MY ACCOUNT (STEPS)
1
"Log in"
From the homepage, open the tab.
2
Enter your email
Then click on "Create your account".
3
Complete & save
Identity, addresses, contact, then confirm.
04
 
MANAGE MY INFORMATION
My orders
History, details, shipping status.
My invoices
View and print.
My addresses
Add/edit delivery and billing.
My information
Name, phone, email.
05
 
SECURITY & PASSWORD
EMAIL + PASSWORD
Your account is protected by an email and a password, which you can change at any time. For extra security, use a long and unique password.
06
 
FREQUENTLY ASKED QUESTIONS
I forgot my password: what should I do?
Click on "Forgot your password?" at login and follow the link received by email.
Is creating an account required to order?
No: you can order as a guest. An account makes tracking and history easier.
How do I delete my account?
Contact us: we will delete your account and the associated data.
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STILL HAVE A QUESTION?

Need help with your account?

Our advisors will help you create and manage your customer account.

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Do you have a question?

Click below to send us a message or call us at
06 44 60 98 96 Monday to Friday from 08:30 to 17:00.

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